Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Locations
We currently ship to most countries in the UK and the European Union. If your country is not listed at checkout, please contact us.
Estimated Delivery Time
Delivery times vary by destination:
- United Kingdom: 3–7 business days
- European Union: 5–12 business days
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your package has been dispatched, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Lost or Delayed Shipments
If your order has not arrived within the estimated time frame, please contact us at support@noctilupus.com and we’ll assist you as quickly as possible.